how to get a better deal with virgin mediahow to get a better deal with virgin media

to get a discount of 50 on your next bill. I ignored it and told them I was cancelling. You know you will be committed for at least a year and a half. Ring them up by all means. Don't just accept the automated discounts - haggle for a better deal. They said: "We called them and got the initial discount like you said then asked if they could do anything else, we got it down by 10 in the end by just calling them. Winner: Virgin Media. Depending on how much you pay for your current Virgin Media package, your price could go up by at least 2-3 per month. You can sign up below to get our new articles delivered to you on a range of financial topics, or remember you can follow ourFacebookandTwitterpages, and were alsonewly on Pinterestand would appreciate a follow! 12 or 18 months). Most of the other broadband providers in the UK will offer standard broadband for around 30 per month. If your contract with Virgin Media is ending soon, you should have received an end of contract notification in the post or via email detailing your new charges. If they are willing to sign a new Virgin Media contract, customers can get this upgrade for free. In my last article on how I saved 2,500 in a year, I highlighted that after doing a TV audit I had cancelled Sky, and saved quite a bit by doing so. Read our expert reviews of all of the UK's biggest broadband providers. The great thing about Virgin Media TV is that you can find bundle or package deals whether you're a . Can I watch Sky Atlantic on Virgin Media? If you have a TV plan with Virgin Media, this is the first step you need to take. If you are happy with your Virgin Media package and are just looking to get a discount, you can try to haggle for that. It will depend on what you need. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); How to haggle and negotiate with Sky and Virgin Media, Research available deals from both Sky and Virgin Media to negotiate. Or browse by product: TV packages. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. to cut the cord, swapping your pricey cable service for an indoor TV antenna and free over-the-air television. In our guide on how to save money with Sky and BT. Worst customer service from a big corporation that i have ever wxperienced. If you're looking for a SIM-only deal, Virgin Mobile is a great choice. VIDEO ON Virgin Media has officially announced a price increase for millions of broadband, TV and home phone customers in 2023. If you search your postcode on a broadband comparison website, you can then filter by providers to get a good idea of what products are available. VM will put you through to retentions, who's job it is to try and offer a better deal. I put a complaint in and asked for the call to be listened to. Here's everything you need to know about the 2023 Virgin Media price increase. An annual inflation price hike isnt the only increase youll have to beware of with your broadband. 14 day returns policy. You can buy this package below. If possible, find out before you call whether you are still in a contract. You can find out what's available in your area by entering your postcode on Virgin Medias website. Skys new customer deals page can be found here (it may not appear if youre logged in) and Virgin Medias new customer deals page can be found here. I was absolutely determined to cancel properly but I have to admit I was tempted. This is partly to understand where they can honestly save you money, but also a way of getting you feeling nice and happy about those shows you watch on Sky/Virgin Media! Volt bundles . All you need to do is pick a new provider and place your order. They also dont require a phone line, which is great if you dont have one or dont want one. Yes. We will talk more about each of these below. So its worth it. Compare online what you can get online within this budget, and see if Virgin Media covers it or if its worth making the switch. Virgin Media has a bundle with BT and Sky Sports Channels in 4K. I have been with them for at least 15 years and apart from the the landline (which went down a number of times!) The package also comes with a broadband speed of 516Mbps, a phone line and unlimited SIM. It is up to you to sift through and find the best broadband deals. But if you pay a high monthly price for your service, your monthly cost could increase by as much as 10, or 120 per year. We allow deals to be shared on Latest Deals irrelevant of whether or not they generate us money. The deals Sky/Virgin Media offer generally last for a couple of weeks something else will be on, but it may not be the same thing you just got offered and will have to go through the process again. This doesnt include broadband. You will pay 27.99 per month and an initial fee of 35. (FYI if you are legitimately interested in what they have now, walking away to think about it seems a sensible strategy but can backfire. So, what can you do next? There are two main things that cause Virgin's costs to go up: Inflation: As the cost of all resources, supplies, products and services increase, so does the provider's business expenses. It'll apply to broadband, phone and TV customers. Hello everyone! If youd like to contact Virgin Media whether thats to negotiate an improved deal, double check whether youre affected or just to find out more information you can get in touch with its customer services team in a number of ways. Ah its so annoying when they dont bite! You can cancel and switch to another provider with very little fuss. This is in contrast with other providers, such as BT, Plusnet and EE, who have added an annual price increase of 3.9% above the rate of inflation to their terms and conditions. A new set of e-waste rules, were further notified in 2022, which will come into force from 1 st April, 2023. You'll see this increase on your April 2023 O2 bill . As have most other providers. Firstly it is important to understand whether you are paying too much to Virgin Media and you ought to do something about it. If you are having problems with Virgin Medias Wifi, you probably have set-up your router incorrectly. Can I watch Sky Cinema HD on Virgin Media? Understand how Sky and Virgin Media will convince you not to cancel. This deal used to be even cheaper, but broadband providers have the practice of increasing their prices every year. Most providers dont have a setup fee. This means that from 2024, you won't be given a window to cancel your contract without cost after a price rise. Unless you are already on the fastest speed in your area, there is a good chance that you'll be able to opt for an upgrade when renewing. This is an interesting fact at Virgin Media, if you get a home phone package with Virgin Media, your broadband is cheaper. Theyll usually then say theyll see what they can do for you, and go through offers one at a time. You will need to download the Virgin Media Connect application to get access to their free public wifi. If you're with Virgin Media because of its internet speed, you might not be able to find another provider that offers the same speed in your area. Theyll ask to understand what services you use and what you watch. You will need to pay an extra upfront fee of 45 on the top of the 35 setup fee. We use cookies and similar technologies. The rewards you can earn by haggling. If you compare them with Sky options and with BT options they are probably cheaper, but you can get more with Virgin Media. If you don't fall into one of the above categories, you are one of the millions of Virgin Media customers that will have to pay the 13.8%, which Virgin has said is the 'average' amount, extra from April 2023. Yes, there is a 35 setup fee across all Virgin Media services. Learn how to find a cheaper or faster tariff (or both!) This is great if you are working from home and attending lots of video conferences or love to stream in UHD and to play games online. Virgin Media offers a wide range of broadband speeds, from 54Mb up to a rapid 1Gb. My monthly bill crept up to 41 a month and was meant to be paying about 28. so now Im stuck in an 18 month contract. Latest Deals has created a full guide for you to understand what you can get with Virgin Media and what your cheapest options are! He decided to call Virgin after receiving a letter saying his monthly bill would increase by 3.50 a month. What can Virgin customers do if their prices increase? We will be clearly communicating these changes directly to our customers over the coming weeks.. Same package just 10 cheaper.". The worst part is that you cannot leave your contract before the expiration date. The telecoms giant is hiking bills by an . We and our partners use cookies to Store and/or access information on a device. Which Virgin Media customers are affected? At the time of writing, the cheapest way to get Virgin Media is by signing-up for the M100 Fibre Broadband + Talk Weekends, with a speed of 108Mbps and weekend calls included. If RPI is negative, we'll only apply the 3.9%. *O2 sim: Each year your O2 mobile Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced . Enjoy unlimited movies, TV shows and documentaries at any time. Switching is easier and simpler than you think. How Virgin Media's 13.8% price increase average could affect you. He said that providers have to tell you the best deals available for renewals, but this doesn't include the promotional deals offered elsewhere to new customers. Virgin Media's price rises are usually put in place to combat its own increasing prices as a business. Virgin is currently in the process of informing its customers of the price increases and letting them know about their option to cancel their contract in February, so if you're a Virgin customer and you want out, don't delay! If you call and give them 30 days notice. You will then know the exact date when it started and when it will be finished. Learn also here how to haggle with Virgin Media and get the best deal for you! This sends a few signals. BT TV always includes broadband. Frequently asked questions, helpful hints or want to ask us something? Their speed ranges from 63Mbps to 67Mbp. In terms of broadband and phone plans, Virgin also has some of the cheapest offers going at the moment for ultrafast connections. Virgin Media is the only broadband provider that has its own fibre broadband network. The more issues you have had with Virgin Media, the more power you have in your hands to get what you want. Im actually a believer that both companies offer a pretty good product but they should be considered a premium offering as theyre not cheap. Your email address will not be published. Content, Mobile, Advanced Tech) .Online Banking features and benefits: Get real-time account information. If you do cancel your contract over the phone, be sure to get confirmation via email or in writing, in case any problems over unpaid bills or cancellation fees arise at a later date. Re: Getting a better deal. In some bundles you can go contactless, paying month by month. Search the deals. I went through to cancellation aka customer retention and got a discount of half price.". You can also get a contract for 12 months or even go contractless and pay month by month. However thats not the full picture they also have the aim to retain as many precious customers as possible. You can read our full cookie policy. Virgin Media does offer some of the best deals you can find today. To inquire about a licence to reproduce material, visit our Syndication site. Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. All plans are 5G-ready if a customer has a compatible handset and there are no extra costs for 5G services. Are you tired of Virgin Media? And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it's the country's fastest broadband . new customer deals page can be found here. Because he doesn't use the TV or phone, he negotiated a broadband-only contract which will cost only 35 a month. by entering your postcode on Virgin Medias website. If youre not feeling quite so drastic however there is another route. You will need to be patient! 1.1 Research available deals from both Sky and Virgin Media to negotiate. Nope.". At the time of writing, their standard contract is for 18 months. If you don't want to stay with your current provider check if you can cancel your contract penalty free and switch to a cheaper provider. Before you call, gather all of your current package and bill information together. To check if you can get a voucher, you can use Latest Deals. Continue with Recommended Cookies. By grabbing one of its SIM plans, you can keep your phone (or buy a snazzy new one outright), and still get all the benefits of a Virgin Mobile deal. Thats why we recommend getting a Gmail. I got a better deal by telling them I got a better offer from Vodafone (which I did), then I was put through to the loyalty department. Cancelling Virgin Media is pretty easy. Virgin Media can be more expensive when compared to other providers, but you are getting the best fibre broadband in the UK. Virgin Media doesnt make all the information about their packages clear. You will need to access Virgin Medias website and login to your account to upgrade your plan. Stop payments on checks. Check out Virgin Media TV deals. If youre not sure, keep a diary of what you watch over the course of a week. I pay 25 per month for 200mb broadband only. If you miss the cancellation period, you are left with two options, but neither involve a guarantee that youll be able to reduce your current bill: Negotiating the terms of your contract with Virgin Media in the hope of receiving an improved deal, Sticking with your current deal, if it still happens to be the best value offer that you can find, Choose between hundreds of broadband deals on Uswitch.com. Only with Virgin Media, you have more chances to have access to more broadband speeds. You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. (opens in new window) All pay monthly customers (on phone and SIM only contracts) benefit from Virgin's data rollover benefit. This can lead to confusion and misinformed customers. Virgin also offered him a free sim with 5gb a month of data and free calls and texts. The same commenter explained: "Phoned Sky to see if they could do us a deal. That's a huge increase in your monthly outgoings once your contract ends. How does that sound?. First of all, make sure youve given it at least a week and ideally longer to see if you can pick up one of those magic post-cancellation calls from Sky or Virgin Media. Virgin Media TV packages and bundles. You will be able to access many applications such as BBC iPlayer, Youtube, Amazon Prime Video and Netflix. Here's how you can reduce what you spend on your broadband. The good news is, at this stage youre also completely free to cancel your contract and switch to a new provider at any time. You might be able to negotiate a better deal with Virgin Media, but it's not a guaranteed way of avoiding a price increase. Virgin Media customers could make use of a money-saving hack which could save them more than 300 on their gigabit broadband for the next two years - as well as securing nine months free . I was a bit gutted, but had found a backup offer on BT. Find out which providers increase their prices each year. Check if you can cancel some of them and get a better deal with Virgin Media. Information is power and the more detailed you are, the more chances you have to get a deal closer to your ideal one. The good news is, unlike other providers, Virgin Media allows you to switch or cancel your contractwithout any cost if you're affected. This will only work depending on how you are going to use your internet. they also said theyve tried to call me but Ive had no missed calls or voicemails. He said: Get on the phone people worth it. Some of them will have an increase of almost 50 per month. Ring them up, say you are leaving. Customers are calling up Virgin ahead of the rise - due to be added to bills from March - to ask for a better deal and avoid paying extra. If youre looking for relatively low levels of hassle, most of these deals are usually pretty good often 20% odd off for a year of extending your contract. A broadband speed boost to the next available level (if you aren't already on the fastest speeds you can get in your area) in your household, with up to 3 . However, you can watch Amazon Prime Video on Virgin Media TV. Another customer saved 10 a month, or 120 a year, just by asking. You can ask for free extras. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. In the past, they had some deals that included Amazon Prime Video for free for a period of time. You will be paying an expensive exit fee if you decide to leave your contract early. The most recent time I cancelled Sky I was bombarded with calls! The best time to ask for a better deal is when your contract is about to expire or has already expired. If you are getting a home phone deal mainly because you want to use the phone every day at any time, its definitely NOT worth it. Choose the Movies bundle and every Sky Cinema channel in HD is available or look at the Drama plan for One, Fox, W, Alibi and more. To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. Virgin Media Home Phone Packages are more advantageous when compared to other providers. Your contract has expired and you have tried to haggle without success. Virgin's biggest and best broadband and TV . This is very well known in the world of cable TV packages, where you have a ton of channels that you never really watch. Your email address will not be published. However, you will only be able to make calls on the weekends. Virgin Media TVs top package has BT Sport included; if you can live without it, its one of the easiest ways to save money. Secondly, you'll likely also be moved onto much more expensive out of contract prices when your term ends too. Virgin Media Cable TV Packages are also more advantageous when compared to other providers. From 2024 onwards, the provider will be making mid-contract price increases part of its terms & conditions. Virgin Media fibre broadband package options, Gig1 Fibre with Virgin Media: the fastest internet available for domestic use at Then you need to cancel your Virgin Media Plan. The saving was even more impressive for people who have a combined broadband and TV package - 90 a year, on average, which is a discount of around 6%. This could include your current provider, how much you pay and your postcode. Date of experience: 23 February 2023. Select the option 'If you're thinking of leaving Virgin Media'. Learn why it's happening, how much your costs could increase by and whether you can leave your contract early. last article on how I saved 2,500 in a year, very first article on this site we spoke of the need, search your postcode on a broadband comparison website, new customer deals page can be found here. Sky and Virgin Media can er, cancel the cancellation process pretty quickly and be only too happy to keep you as a customer just call their usual customer service line and tell them youve had a change of heart. What is the cheapest way to get Virgin Media? Monthly costs will go up by a staggering average of 13.8% from the 1st April 2023, pushed by extremely high inflation rates in the UK. from Virgin's own guide. But before you call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone to tell Virgin Media you're leaving, we strongly recommend . Im going to have to switch with that difference unless we can do something There's good news . About a week after youve cancelled, you may start getting calls on your registered number try and pick these up if possible. Often the best deals will require you to recommit to a new contract (e.g. EE offer 24-month and 12-month contracts or 1-month rolling deals while . If not, saying no will likely result in your cancellation going ahead. From 1 March this year, most Virgin Media customers will see an increase to their monthly bills. "My Virgin Media" is your account portal on the Virgin Media website, where you can view and manage various aspects of your Virgin account, including finding out the contract end date. Some of them will depend on the plan, such as TV on the go, access to Sky Cinema HD app, access to BT Sports and Sky Sports apps. You will need to haggle or switch, otherwise, it is not a good deal. Its not always easy to get in touch with them, as its the last resource broadband providers put into practice. Find out which providers increase their prices each year. Learn 18 hacks on Netflix. Learn 16 hacks on Amazon Prime Video. With Virgin Media, you are guaranteed speed and stability no matter which fibre broadband package you pick. "Im not sure if this applies to everyone but its worth a try! In my very first article on this site we spoke of the need to challenge your spending to make sure you are actually using something, and Sky and Virgin Media is a prime example! You are likely to speak to a different person, who may be better at understanding your requirements or able to offer you a different deal, f youre still not happy, your best option might be to switch to another provider. Bundle in digital TV with hundreds of channels as . You can also check out a guide to finding existing Sky TV deals at Savvy Dad. Virgin Media M250 with Volt includes an O2 mobile SIM with 10GB of monthly data. Youve got the means to say something like this: Ive been a loyal Sky/Virgin Media customer for 5 years! Yes, Virgin Media comes with many extras. Virgin Media price increase 2023: what can customers do. Theyll then run through a summary of what youve just told them and ask if theyve got that right and you want to continue. Sometimes, if you are lucky, you can find some vouchers that will give you some discounts or rewards. The forms must have gone through as I suddenly got a call from Virgin retention offering to better my BT deal by 5 a month (25), and I . Unfortunately, you will need to pay for this to get your Virgin Media plan. Call 0345 454 1111 and follow the menu to speak to the Retention team. Here's how to haggle for the best deal. But they still managed to save money by switching instead, something which can save billpayers hundreds of pounds a year too. Finally theyll ask you how it sounds. They all include broadband with a minimum speed of 54Mbps and free calls on the weekends. Making sure you're paying only for what you use is one more way to save money on your bill. Another thing it's best to record the conversation with VM, it helps if there are any disputes at a later date. If you're affected by the price increase, you are allowed to cancel your contract for free and start looking elsewhere for a cheaper deal as soon as you receive your notification from Virgin. Haggling with your current broadband provider has a 75% success rate according to Martin Lewis of Money Saving Expert. All packages get more expensive after the first contract. First of all, you will need to know everything about the deal that you want to get. Before calling your provider you should check the best deals out there from all providers and ask them to match the best one. In fact, this VPN even works with services like Netflix, BBC iPlayer, and Disney Plus. But there's an exception for the following groups: Those on a Virgin Media Essential broadband deal, which is available to people receiving financial support like Universal Credit, All other customers who are considered 'vulnerable'. I was gutted as I had to turn it down at that point typical!! negotiate with, Tip #4 - Always try to get in touch with the customer retention department, Tip #5 - The best way to communicate with them is with a smile on your face, Tip #6 - Pick the best phrases to use when communicating with them, Tip #7 - Keep in mind all the issues you had with Virgin Media when negotiating Virgin Media gives you the option to go contractless in some bundles, but unlike NOW Broadband, it is not accessible to everyone. If you plan ahead, you can have your new provider up and running with minimal disruption. A comparison site, such as BroadbandChoices or Uswitch, will help you find the best deal for free. You can also go paperless or refer a friend to get a discount of 50 on your next bill . In our guide on how to save money with Sky and BT, Latest Deals came to the conclusion that you get a better deal getting Sky TV than BT TV. Are you happy to sign a new contract? 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Best Virgin iPhone deals. It depends on what you are looking for. Within your 28 day period, you will be constantly phoned up by . Customer Reviews Broadband and mobile price rises in 2023 explained - Uswitch, How to save money on your broadband bill - Uswitch, Broadband social tariff deals for low income households - Uswitch. And if you want more, its Big Sport deal adds Sky's Sports channels into the mix. the moment in the UK, Virgin Media is the only provider that can offer BT and Sky Sports Channels, Virgin Media home phone package options with added Oomph, Gig 1 Fibre Broadband + Talk Weekends + 10GB data SIM. VIRGIN Media customers have shared how they've saved up to 276 a year on bills and how to beat its latest price hike of up to 54 a year. 1.2 Understand how Sky and Virgin Media will convince you not to cancel. No, you cant watch Sky Atlantic on Virgin Media at the time of writing. How do I know if Virgin Media is available in my area? VIRGIN MEDIA has launched a flurry of free bonuses to millions of its broadband, TV and landline customers, which unlocks an exclusive range of money-saving offers, freebies, and discounts. They are trained to retain unsatisfied customers and will try the best they can to give you all you want. To reduce your Virgin Media bill as an existing customer, you will need to either cancel some of the services you are consuming now or try to haggle for a discount on your package. 16.00. You can check this on the Financial Services Register by visiting the FCA website. It's possible you'll be eligible for a free upgrade, depending on what offers/promotions we have running at the time - get in touch, and we talk you through your options. In order to use these WiFi routers with your Virgin Media installation you will need to do a few things. Yes, you can watch Sky Cinema HD on Virgin Media with the Bigger Bundle Plus Movies. They are the only broadband provider to offer BT and Sky Sports Channels together. Often the best deals will require you to recommit to a new contract (e.g. Over the last year our customers have used their connectivity more than ever before, with data use increasing at the fastest rate weve ever seen. . Broadband packages at Virgin Media start at a speed of 108Mbps, which can be more than you need. The biggest Virgin Media competitors are BT and Sky. Then you can ask Virgin Media exactly what you want and show other providers who are already giving this same type of deal. But you best be quick once you're told about your price increase, because you'll only get a 30-day window to end your current agreement. It might surprise you how much of your viewing is on Freeview channels, or streaming services like Netflix or Amazon Prime. So 2023 is the final year that you can cancel your existing Virgin Media deal for free if you're affected by a price rise. A complaint in and asked for the call to be listened to ideal one will! 454 1111 and follow the menu to speak to the retention team quite... Are trained to retain unsatisfied customers and will try the how to get a better deal with virgin media broadband and phone plans, Virgin has... Their legitimate business interest without asking for consent pay for your current provider, how much pay. Can check this on the weekends only with Virgin Media will convince you not to.... Another provider with very little fuss cut the cord, swapping your pricey service! Media competitors are BT and Sky Sports channels together how to get a better deal with virgin media packages get with! Drastic however there is another route you will be constantly Phoned up by least. And will try the best they can to give you all you want and show other providers a... 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