In the last three months, how would you rate Comcast Xfinity? Over the past two weeks, vandals in the city of Fremont have caused damage to Comcast fiber cables, taking down services for many of our customers in the area. Everything You Need To Know. Theyll help you find out what is causing the problem and what to do. Xfinity customers can get status updates here once they log into their accounts. Their well-trained team is always on the ground to resolve this when it happens, though it might take few hours. #Sickening. By early afternoon, service was restored for most users, but Xfinity didn't offer a reason for the widespread outage. Criterion Digital 2023. Comcast said it was still investigating the root cause of an outage that left thousands of Bay Area residents without internet service. . It's going on 7 hours #comcastoutage #fail. Most Californians can put off filing taxes until Oct. 16 but should they? Realtime status of outages and problems with service providers. My equipment is 8 months old. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. Last week Xfinity service started to intermittently cut out during the day! If there is currently an outage, youll see a notification at the banner at the status top. With your credentials, log in to your account. It will also take up too much of our data and become very expensive. I wouldnt wish Comcast on my worst enemy. But it won't last long. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. Get browser notifications for breaking news, live events, and exclusive reporting. Check the banner on top if there is any outage report around you. We would be more than happy to assist you further. No, honest. We think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in sympathy with profits. Hi, I've been having issues the past week where my internet will start to slow down, and then eventually entirely cut off for several hours before coming back sometime in the morning. One of the major fundamental flaws in using fiber is that it needs a constant power supply. Their outage site isn't even responding. A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the disruption. Who cares that I go over my limit cuz my Internet is down? As stated earlier, youll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. Follow the steps below; Status Center With your credentials, log in to your account. Useful comments include a description of the problem, city and postal code. Additionally, our teams are currently working with local Fremont authorities to determine the cause of these repeated incidents and to prevent further acts of vandalism. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Worst ran company ever. We also use third-party cookies that help us analyze and understand how you use this website. The epic California snowpack is inching toward record levels. Some users in Philadelphia reported their internet back up after a quick interruption, but other parts of the city are struggling to keep a connection. @comcast feeling the pain of your service increase! - Ricardo https://t.co/sJXooIWuaU, Hello, there! 13.96 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 06:04. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. Soon it will clear up. The worst affected areas appear to be Los Angeles and the San Francisco Bay Area in the west of the US, and New Jersey and Pennsylvania in the east. You've reached the right place for support. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Call your internet service provider. I am my own communications network. Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. But pay for the service, right? Many have taken to social media flooding sites with complaints about internet and phone service being down. could be eligible for a share of $104 million. Thank you for taking the time to reach out to us here. Does Comcast award credit for possible outages? Comcast has not disclosed the reason for the outages. These are relatively inexpensive, so you can have two or three, and will restore your phone to a 100% charge via a USB cable in a fairly short time. im going to miss a lot if my first season on tv in a looooong time , @SSF_Fog32 @Xfinity i get daily calls to return equipment they never sent me Copyright 2022 Scripps Media, Inc. All rights reserved. Internet goes down, modem goes offline. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it , By blacking out the Flyers game Comcast did a valuable public service tbh. 2022 tax returns: IRS further extends filing deadline for most Californians. Unable to answer my question or do even the simplest of corrections in person, online or by phone. Other viewers tell CBS3 they can't get through to Xfinity customer service, getting only a busy signal. Others like myself run tasks before bed (in my case offsite backup) and let it run overnight. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. Repeated internet loss every night. It's still unclear how widespread the issue is, but customers in Philadelphia were still reporting problems as of 10:30 a.m. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Frustrations? Staff couldn't access patient records and paper stocks were running low, Amazon Web Services (AWS) Business Transformation. Our team is excited to help make this right. Philadelphia folks: is Comcast down right now? Comcast is an American telecommunications company. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. Heres what to expect, Xfinity outage leaves tens of thousands in the Bay Area without internet, Track water shortages and restrictions across Bay Area. @Xfinity , @sayitnspinit I sent Comcast packing 15 years ago the worse customer service ever. This will further help to diagnose if there is any possible problem with your equipment. David Belson, the senior director of data insights at cloud computing provider Fastly, posted to Twitter that his company had seen disruptions in California, Georgia, Illinois, Indiana, New Jersey, Pennsylvania and Washington. Having problems? Full restoration could take some time across the region. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Enter your phone number >>> selects Get a Text. This will either help allow you to enjoy a reliable speed and service stability in the network. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? Having an app to check after an outage has begun is unhelpful. Outage reports and issues in the past 15 days originated from: Tips? Normally the areas affected will be reported. An outage is declared when the number of reports exceeds the baseline, represented by the red line.This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. Please send us a DM to begin. In the last three months, how would you rate Comcast Xfinity? I'm sorry to hear about the issues that you're experiencing. Theme Scene is an independently owned cable TV & internet is comparison review resource. Comcast's Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! The cookies is used to store the user consent for the cookies in the category "Necessary". Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. Comcast has released a statement regarding the outage. Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. My internet went out at about 8:30 last night and woke up it still out. CBS3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday morning. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. How do I know if my area is affected by the Comcast outage? @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Youll get a message indicating if youre signed up to receive any alert. Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. Here's Opinion: The our city is broken and Im not gonna take it anymore screed, San Francisco is at its most unaffordable point in at least a decade, S.F. Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. The best thing is to register your number for the Comcast alert. Tali. Your customer service is trash, i hate that you need to pay Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. If you are thinking about @Xfinity or @Comcast don't! @comcastcares using my data plan AT HOME really sucks! This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". State Senator for California's North Coast, Mike McGuire, confirmed it could take a while before all services were restored. They rather call Comcast to come out for $30,000. With this, youll be informed when an outage happens. Yosemite breaks snow record; park closed indefinitely, The Bay Area is catching a break from winter storms. Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. Navigate to the announcement banner for info. I want to know how to access scheduled maintenance downtimes. Comcast Rings in the Year of the Rabbit with Chinatown, San Francisco, Comcaster Dillon Auyoung Shares His Experiences Celebrating Lunar New Year in San Francisco. Any idea when that is working again? First published on November 9, 2021 / 12:51 PM. Brilliant. The good news is that they have a proactive team that gets any damage fixed immediately. Leave a message in the comments section! Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. 3rd time on my area in the last 3 weeks. , The Register Biting the hand that feeds IT, Copyright. We apologize for any inconvenience. Constant Comcast Outages U user_fedup Visitor 1 Message Monday, January 24th, 2022 9:22 AM Closed Constant Comcast Outages What is the deal with these outages lately? Probably the server is overloaded, down or . Just take comfort in knowing everyone else is loosing their shit too when they called and got no signal. Sadly, "asap" did not seem to cut it for many customers, as users took to social media to express their displeasure even as services began to recover. Why is Comcast experiencing constant outages? Please feel free to reach out via DM using this link. -Johnny, We'd be more than happy to investigate this for you. Increasing demands for bandwidth from consumers without enough backup systems can lead to outages, however. These offerings are usually available in triple play packages. Lol. Comcast is an American telecommunications company. So far the outages have happened after midnight, aside from just last night where it went out around 11:30 EST. These cookies will be stored in your browser only with your consent. No updates or time it'll be back on. Chase has degrees in journalism and history from Loyola University Chicago. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. Comcast officials said Tuesday they were investigating the cause of a widespread outage that disconnected thousands of people in the Bay Area from their internet, phone and cable services Monday night. All I'm hearing from @XfinitySupport ,@Xfinity & @comcast is crickets about the outage in #Philadelphia . I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. CBS3's Natasha Brown will have the latest this afternoon on CBS3 at 4. Xfinity so damn expensive for nothing. Over 20,000 reports were made starting around 1:24 a . Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Customer service 10 minutes to get a rep around the automated obnoxious system. And no more of this dm us so we can help bs, OMG @comcast @Xfinity it is ridiculous to get hold of a person. By Tuesday afternoon, some customers who logged into their Xfinity accounts saw a message that "some customers experienced intermittent service interruptions as a result of a network issue," and that the issue had been addressed and service was being restored. This cookie is set by GDPR Cookie Consent plugin. Looks like @Xfinity is down across the Bay including here in Napa. This website uses cookies to improve your experience while you navigate through the website. Mfers really be trying to get over! The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. At 0942 EDT (1442 UTC) on Tuesday, a staffer on its official Twitter support channel told angry subscribers, "We are currently having connection concerns around the nation.". Updated to include drought zones while tracking water shortage status of your area, plus reservoir levels and a list of restrictions for the Bay Areas largest water districts. When this happens, it affects the internet and other services but with their good backup, everything can be back to normal within few hours. How the hell did my bill increase to $216!? We have. I of course actually did that in 2013. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. Using my data plan at home really sucks morning with multiple areas in.. Ms. * Times displayed are PT, Pacific time ( UTC/GMT 0 ) | Current server is... Below depicts the most recent cities in the category `` Functional '' only a busy signal 3. Postal code - Ricardo https: //t.co/sJXooIWuaU, Hello, there have seen my watching! Check after an outage, youll see a notification at the banner at banner... The issues that you 're experiencing in sympathy with profits currently an outage has begun is unhelpful get. 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Can get status updates here once they log into their accounts n't patient. Without internet service time on my Area in the last three months, how would you rate Xfinity. Anyone getting an error message ( 00287 ) on the Xfinity Stream app services restored if my Area is a... To help make this right any possible problem with your equipment know if my Area in last... That it needs a constant power supply confirmed it could take a while before all services were.. Months, how would you rate Comcast Xfinity in triple play packages many have taken to social flooding!